Welcome to Veroniqx. By accessing and using our website https://veroniqxhq.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

This website is operated by QASTDCAPE SDN. BHD. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

2. Product Information

All product information provided on this website is for general informational purposes only. Individual results may vary depending on body condition and lifestyle. Our products are not intended to diagnose, treat, cure, or prevent any disease.

3. Orders & Payments

All prices displayed are in Malaysian Ringgit (MYR) unless stated otherwise. Payments must be completed in full before orders are processed. We reserve the right to refuse or cancel any order at our discretion.

4. Intellectual Property

All content on this website including text, images, logos, and graphics are the property of QASTDCAPE SDN. BHD. and may not be used without prior written permission.

5. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

6. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Your privacy is important to us. This Privacy Policy explains how QASTDCAPE SDN. BHD. collects, uses, and protects your personal information.

1. Information We Collect

We may collect personal information such as name, phone number, email address, shipping address, and payment details when you place an order or contact us.

2. Use of Information

Your information is used to:

• Process orders and payments

• Communicate order updates

• Improve our services

• Comply with legal requirements

3. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.

4. Third-Party Services

Payments are processed through trusted third-party payment gateways. We do not store your payment card details.

5. Consent

By using our website, you consent to our Privacy Policy.

We aim to ensure customer satisfaction. Please read our refund policy carefully before making a purchase.

Eligibility for Refund

Refund requests are accepted under the following conditions:

• Wrong product received

• Product damaged during delivery

• Order not received

Non-Refundable Cases

Refunds are not applicable for:

• Change of mind

• Incorrect address provided by customer

• Individual dissatisfaction due to personal results

Refund Process

All refund requests must be made within 7 days from the date of product receipt. Approved refunds will be processed to the original payment method within 7–14 working days.

To request a refund, please contact us with your order details.

Veroniqx is a wellness brand operated by QASTDCAPE SDN. BHD., dedicated to providing innovative lifestyle and wellness solutions designed to support everyday well-being.

We focus on delivering carefully curated products that prioritize quality, safety, and user experience. Our mission is to offer practical solutions that fit seamlessly into modern lifestyles.

All products sold through our official website are managed and distributed directly by our company.

Individual results may vary, and testimonials are not claimed to represent typical results.

All testimonials are by real people, and may not reflect the typical purchaser’s experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results.​

Shipping & Delivery : We will deliver within 24 hours after confirming your order.

It is expected to arrive within 3-5 working days. We will notify you whenever ther are special circumstances.​

If you have any questions or require assistance, please feel free to contact us:

Company Name:
QASTDCAPE SDN. BHD.

Website:
https://veroniqxhq.com

Email:
veroniqxhq@gmail.com

Customer Support Hours:
Monday – Friday (9:00 AM – 6:00 PM)